The Seller Support Associate serves as the primary contact between the company and its business partners, ensuring a seamless and world-class experience for every seller. They provide timely and accurate operational support to merchants across the platform and act as the main problem solver for global sellers. Their role includes addressing system issues, identifying and implementing process improvements, and developing internal documentation. They collaborate within a team environment to maintain efficiency and consistency. All responsibilities are carried out while adhering to service level agreements for phone, email, and chat support.
Apart from Amazon & Flipkart, We provide some selling services like Snapdeal, Udaan, Ajio, Reliance B2B, Cloudtail(Amazon) Club Factory, Paytm Mall, Alibaba, Meesho, Limeroad etc.
